![]() ![]() In terms of specific aspects of work, higher levels of burnout have been associated with lower levels of perceived support from colleagues and supervisors, workload pressure, lower levels of perceived autonomy and client-related factors. Burnout and turnover intention are positively correlated and both burnout and turnover intention are negatively associated with job satisfaction. Consistent with research in other workforce populations, inter-relationships between burnout, job satisfaction and turnover intention for mental health service personnel have been reported. While the consequences of burnout in the mental health workforce have been well-described, the specific features of mental health work that contribute to increased risk of burnout, and other variables of interest such as turnover intention and job satisfaction, have received less attention. Additionally, the cost to services of managing high employee turnover is substantial in terms of recruitment, training and loss of organisational knowledge. High levels of employee burnout and dissatisfaction are associated with poorer service user outcomes and can have a “contagion” effect to others in the workforce, creating additional difficulties. The emotionally demanding nature of mental health work has been proposed to increase the risk of burnout which is also associated with reduced employee satisfaction and higher rates of turnover intention (a desire to leave one’s job). ![]() Results can be used as a foundation for the development of strategies designed to reduce burnout and turnover intention and enhance job satisfaction. This study is the largest of its kind to be completed with Australian mental health personnel. Additionally, the job demands of emotional demands, shiftwork and work-home interference were associated with the exhaustion component of burnout. The job resources of rewards and recognition, job control, feedback and participation were associated with burnout, turnover intention and job satisfaction. Job satisfaction, turnover intention and burnout were all strongly inter-correlated. ResultsĪ total of 277 mental health personnel participated. The survey included demographic questions, measures of burnout, turnover intention, job satisfaction, job demands and job resources. The study took a cross-sectional survey approach. ![]() Using the Job Demands-Resources model as a foundation, the aim of this study was to explore the relationships between burnout, turnover intention and job satisfaction in relation to specific job demands and job resources present in the workplace in the context of one Australian mental health service with approximately 1100 clinical staff. Burnout and employee turnover in mental health services are costly and can have a negative impact on service user outcomes. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |